Known OFX Issues#

If you have trouble getting Online Banking working with your bank you may be able to correct the problem by simply opening the Online Account properties and re-connecting.

You can also sometimes find updated OFX connection information here: https://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings

The following known errors are being returned from 74 OFX addresses.  The first 22 are because MyMoney does not yet have an implementation of the OFX TYPE1 security protocol.  Once this work is completed, we should be able to talk to these banks. 

The next 15 are refusing to connect over SSL, which indicates something wrong with the verification of the SSL certificate chain.  This might be resolvable with some work on installing OFX certificates.

The 10 "Bad Request" responses might be resolvable if we can figure out what kind of OFX request those banks really support.  Sending your OFX logs may help debug this.

The remaining errors from 14 banks may indicate those banks don't really support OFX, or have shut down their OFX servers.

22: Did not get the expected response from your financial institution. Your bank requires security level 'TYPE1' which is not supported.

Achieva Credit Union
Affinity Plus Federal Credit Union
Canyon State Credit Union
Credit Union 1
Credit Union ONE
Denver Community Federal Credit Union
FAA Credit Union
Hudson Valley FCU
IBM Southeast Employees Federal Credit Union
Insight CU
JSC Federal Credit Union
Mercer
Missoula Federal Credit Union
Morgan Keegan &Co, Inc.
Robert W. Baird &Co.
Sacramento Credit Union
T. Rowe Price Retirement Plans
UBS Financial Services Inc.
Unity One Federal Credit Union
USAgencies Credit Union
Velocity Credit Union
Whatcom Educational CU

15: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel .

121 Financial Credit Union
Amplify Federal Credit Union
Continental Federal Credit Union
CPM Federal Credit Union
Elevations CU
Hawthorne Credit Union
Navy Army Federal Credit Union
Picatinny Federal Credit Union
Yakima Valley Credit Union
Bank One
Chase
First USA
FirstBank of Colorado
Northern Trust – Banking
Northern Trust – Investments

The result of these errors are harder to debug because the error message is so non-descript.  Some of the errors may indicate that the bank actually does not talk OFX at all, or they have shut down that gateway, like the “Bank of America (California)” case below.

10: The remote server returned an error: (400) Bad Request.

Abbott Laboratories Employee CU
Andrews Federal Credit Union
Century Federal Credit Union
Charlotte State Bank – DC
Fremont Bank
Janney Montgomery Scott LLC
Las Colinas FCU
Prudential Retirement
Sterne Agee
T. Rowe Price

3: The remote server returned an error: (404) Not Found.

Air Academy FCU
Allegiance Community Bank
Citadel Federal Credit Union

2: Error parsing OFX response

American Express Brokerage
Educational Employees CU

1: Bank of America has completed a planned systems update for accounts opened in California. Please visit www.bankofamerica.com/Financialmanagement for detailed instructions on how to update your settings and avoid service interruptions.

Bank of America (California)

1: The remote server returned an error: (406) Not Acceptable.

Bank of Stockton – OLD

2: General Error

BB& Banking and Bill Payment
Xceed Financial Credit Union

2: The remote server returned an error: (500) Internal Server Error.

Capitol Federal Savings Bank
Technology Credit Union

4: The underlying connection was closed: An unexpected error occurred on a send.

Dominion Credit Union
Fort Stewart Georgia Federal Credit Union
Silver State Schools CU
Southeastern CU

3: The remote server returned an error: (503) Server Unavailable.

First Clearing, LLC
Wachovia Bank
Wachovia Sec-Wells Fargo Advisors

3: Error returned from server

First National Bank of St. Louis
Florida Gulf Bank
ING Direct

1: We're sorry for the inconvenience. This function is currently not available. Try the function again or call us at 1-888-464-3232 to speak with a Direct Associate. (Error Code: INVALID_PERSONAL_CUSTOMER) (27-Oct-2012 23:11)

ING DIRECT Canada

2: The operation has timed out

Premier Bank Rochester
Private Bank of Buckhead

1: The underlying connection was closed: The connection was closed unexpectedly.

PSECU

1: The server does not support the PROFMSGSRQV1 request, or a request was made against an invalid organization. Please verify the Organization name and FID and try again. [ref: d43f244c-291c-486d-8d96-8f291689d6ae]

Simmons First National Bank

2: The remote server returned an error: (501) Not Implemented.

The Bank of Miami, N.A
Western National Bank

1: This server does not support the requested InstitutionID

TIB Bank